Tech and telco winners revealed in Australia’s biggest consumer opinion awards

Surprise winners in many categories as smaller brands take the No. 1 spot

The country’s biggest and most reliable consumer opinion site, ProductReview.com.au, has announced the products and services that have taken the crown in its 2017 ProductReview.com.au Awards. The awards have delivered some surprising winners, indicating that some newcomers and cheaper brands have climbed the consumer satisfaction ranks alongside popular household brands that have held onto some coveted spots.

ProductReview.com.au is the most trusted and comprehensive online platform for Aussies seeking consumer reviews and opinions. It attracts an average of 35,000 reviews each month, which help more than 4.5 million monthly visitors make better buying decisions.

Its team of data and editorial experts analysed more than 110,000 reviews posted in the last 12 months to select one winner from 60,000 items across 75 product and service categories; 28 second-place winners have also been named.

Best tech and telcos from the 2017 ProductReview.com.au Awards

Electronics

Apple products are expected to remain at the top of every Christmas wish list with the iPad Pro winning Best Tablet. The award for Best Wireless Headphones was taken out by audio giant Bose, for its QuietComfort 35 QC35 headphones.

Chinese brand Hisense is going from to strength in Australia, its K322 58K322UW television was crowned Best Full HD TV.

Chris Perrine, ProductReview.com.au spokesperson, says: “Our reviewers love that the Hisense TV not only has an unbeatable price point, but that it provides superb picture performance with smart features.”

Telcos

Moose Mobile, a BYO plan service provider, has won Best Mobile Phone Service Provider, while Best Internet Service Provider has been awarded to Aussie Broadband, with its services also including mobile, telephone and web hosting.

“Aussie Broadband’s consistently strong network performance paired with local customer support and reasonable package prices make this ISP shine in a crowded market, while Moose Mobile is recognised for the outstanding value it offers. Its cheap and cheerful packages don’t compromise network quality or customer service.”

Automotive accessories

For the second year running, leading dash camera brand BlackVue won Best Crash Camera with its DR650GW / DR650S model.

The rest of the electronics winners are:

• Best 4K Ultra HD TV – LG OLED B6T Series
• Best Mobile Phone - iPhone 7 Plus
• Best Modem / Router – ASUS RT-AC68U

Chris says: “With the awards based on honest consumer reviews, we are confident these products are the most trusted in the market. Our team of moderators continually verify reviews from real customers, so we can most accurately determine the best products based on owner experience.

“Word of mouth has always been effective in helping people make informed purchase decisions – and now more than ever, Australians are seeking reviews as their research of choice when it comes time to buy something new or try a new service.

“We are proud to hold our awards for the second consecutive year, and just in time for Christmas. These awards allow products and services to stand out from their competitors, and offer a shortcut to discovering the ‘best of the best’ on the market.”

Methodology

ProductReview.com.au’s team of data and editorial experts analysed more than 110,000 reviews to determine the winners. Qualitative review data analysis included: products and services that had a minimum of 20 reviews on the site, with eight or more published during the award eligibility period (1 November 2016-31 October 2017), and a minimum of 4.1 stars as at 1 November 2017. The judges also factored in the proportion of positive reviews (5- and 4-star) to negative reviews (1- and 2-star) as well as the quantity of positive reviews across the eligibility period, and the overall star score in relation to each category’s average. Awards cannot be purchased, nor be influenced by commercial relationships between brands and the platform.

From today, Australians can identify this year’s winners on the site with a green-coloured badge placed next to the item’s name as well as a promotional banner on its page sidebar.

ProductReview.com.au’s 2017 Award winners

Category award	Winner
Automotive Accessories
Best Crash Camera	BlackVue DR650GW / DR650S
Best Passenger Tyres	Michelin Primacy 3 ST
Electronics
Best 4K Ultra HD TV	LG OLED B6T Series
Best Full HD TV	Hisense K322 58K322UW
Best Mobile Phone	Apple iPhone 7 Plus
Best Tablet	Apple iPad Pro
Best Modem / Router	ASUS RT-AC68U
Best Wireless Headphone	Bose QuietComfort 35 QC35
Services
Best Internet Service Provider	Aussie Broadband
Best Mobile Phone Service Provider	Moose Mobile
Best Courier	Sendle
Best Food Delivery Service	Youfoodz
Best Home Builder Melbourne & VIC	Carlisle Homes
Best Home Builder Perth & WA	RedInk Homes
Best Home Builder Sydney & NSW	Better Built Homes
Best Solar Power Provider	Solargain
Best Real Estate Agent	Cubbi
Best Home Builder National	G.J. Gardner Homes
Other winners
Appliances
Best Front Loading Washing Machine	Bosch Logixx WAW28460AU
Best Stick Vacuum Cleaner	Dyson V8
Best Manual / Semi-automatic Coffee Machine	Breville The Oracle BES980
Best Freestanding Dishwasher	Bosch SMS88TI01A
Best Barrel Vacuum Cleaner	Miele Complete C3 Powerline
Best Top Loading Washing Machine	Speed Queen AWNA62
Best Portable Fridges / Freezer	Bushman Original SC35-52
Best Gas BBQ	Weber Family Q
Best Capsule Coffee Machine	DeLonghi Nespresso U
Best Air Fryer	Philips Viva Collection Airfryer
Best Fully Automatic Coffee Machine	DeLonghi Magnifica S ECAM22110SB
Best Robot Vacuum Cleaner	Xiaomi Mi Robot Vacuum
Best French Door Fridge / Refrigerator	Mitsubishi MR-EX562 / MR-EX655
Best Multi Cooker	Tefal Cook4Me
Best Microwave Oven	LG NeoChef MS4296
Best Gas Water Heater	Joolca HOTTAP
Best Food Processor	Magimix Cook Expert 7CO18900A
Best Blender	Nutri Ninja Slim / 2 in 1
Best Bottom Mount Fridge / Refrigerator	LG GB-450UPL / GB-450UWL
Best Steam Mop	HAAN Multi Purpose Floor Steamer SI-A70
Best Upright Vacuum Cleaner	Bissell Crosswave Professional Multi-Surface 1713F
Best Food Mixer	KitchenAid Stand Mixer
Best Side by Side Fridge / Refrigerator	Hisense HR6SBSFF610SW
Best Wall Oven	Westinghouse WVG615S / WVG615W
Best Handheld Vacuum Cleaner	Hoover ZB1516
Best All-In-One Kitchen Appliance	Magimix Cook Expert 7CO18900A
Best Electric Water Heater	Hydrotherm
Best Top Mount Fridge / Refrigerator	LG GT-442BPL / GT-442BWL
Best Pressure Cooker	Breville Fast Slow Pro BPR700
Best Breadmaker	Panasonic SD-2501
Best Juicer	Mod Cold Press Juicer
Best Hair Straightener	SAS Hair Straightener
Babies & Kids
Best 4 Wheel Pram & Stroller	Redsbaby Jive
Best Baby Car Seat	Britax Safe-n-Sound Millenia SICT
Best 3 Wheel Pram & Stroller	Baby Jogger City Mini GT
Best Trampoline	Jumpflex Trampolines
Finance
Best Home Loan	Mortgage House Home Loans
Best Superannuation Fund	ESuperfund
Best Bank	Auswide Bank
Best Credit Card	Lombard Credit Card
Best Personal Loan	RateSetter
Furniture & Bedding
Best Mattress	Koala Mattress
Garden & Power Tools
Best Push Mower	Ozito 1400W ELM-1400
Best Ride-On Mower	Razorback All Terrain
Best Pool Cleaner	Pentair Rebel
Best Whipper Snipper and Edger	Honda UMK435
Best Generator	Gentrax 3.5kW Camping Inverter
Insurance
Best Travel Insurance	Southern Cross Travel Insurance
Best Pet Insurance	Bow Wow Meow Pet Insurance
Shops
Best Clothing Shop	Showpo
Best Furniture Shop	Pine Discount Furniture
Best Beauty Product Retailer	StrawberryNET
Best Home & Garden Shop	Temple & Webster
Best Blind & Shutter Shop	Into Blinds
Travel
Best Travel Agent	My Odyssey Tours
Best Hotel Reservation Service	Travel Online
Best Car Hire	East Coast Car Rentals

For award highlights, visit ProductReview.com.au on Facebook.